BrazeAI Decisioning Studio 贡献收入 $5.7M，季度内有机收入增长率 26.7%；预计Q2环比增长 15%–20%（CFO）。
8位数字客户数量达到 5家，完成 $6M+ 级别交易（CEO）。
官方指引（非GAAP，单位百万美元，除每股收益外）
指标
Q2 FY2027
FY2027 全年
总收入
$219.5 – $220.5
$895 – $899
运营收入
$17 – $18
$70 – $74
运营利润率
~8%（中位数）
8%（中位数）
净收入
$17 – $18
$70 – $74
每股收益（摊薄）
$0.15 – $0.16
$0.61 – $0.65
加权平均摊薄股数
~114M
~114M
（来源：CFO）
管理层引语
“The results were striking. Unsubscribed across the welcome series fell 81%, opt-outs on the first e-mail dropped 97% and app opens increased 284%.”（CEO，关于BrazeAI Operator在Cleo客户的案例）
“The agent-based approach delivered a 10% lift in revenue per user, driven entirely by conversion rate, along with a 7% increase in total transaction value and a 6% increase in purchase volume.”（CEO，关于Luxury Escapes采用BrazeAI Agent Console）
“We built Braze on the conviction that the brands closest to their customers would win their categories, and AI is making that advantage compound faster.”（CEO）
“We are happy to share that we have successfully accelerated the hiring and ramp of our forward-deployed delivery personnel, which has enabled us to accelerate the pace and timing of Decisioning Studio start dates.”（CFO）
Prepared Metrics
指标
数值
来源/背景
总收入
$211M
Q1 FY2027，同比+30%（prepared / CFO）
非GAAP毛利率
67.4%
Q1 FY2027（CFO）
非GAAP运营利润率
5%
Q1 FY2027；去年同期2%（CEO / CFO）
自由现金流
$27M
Q1 FY2027，创纪录（CEO / CFO）
总RPO
$11亿
同比+30%，环比+4%（CFO）
当前RPO
$670M
同比+28%（CFO）
客户总数
2,713
截至2026年4月30日（CFO）
年化≥$500K客户数
349
同比+33%（CEO / CFO）
年化美元净留存率
110%
环比+100bps（CEO / CFO）
大型客户净留存率
111%
环比+100bps（CEO / CFO）
BrazeAI Decisioning Studio收入
$5.7M
Q1 FY2027（CFO）
非GAAP运营收入
$10.5M
Q1 FY2027（CFO）
非GAAP净收入
$11.4M
Q1 FY2027，EPS $0.10（CFO）
现金及有价证券
~$392M
季度末（CFO）
Q&A Batch (6-10 of 13)
Q6 — J. Lane
Topic: Sales hiring ramp and DBNR impact from new products
Key points:
Sales and field hiring is a priority, with enterprise account executives having a long ramp time (deal cycles count in quarters).
Hiring is on track for the year; Braze’s AI roadmap and results are attracting talent.
Decisioning Studio price point is ~$200,000–$300,000 per use case, enabling direct short-term upsell impact.
Product portfolio expansion includes more SKUs, channels, and AI to optimize channels, viewed as a full portfolio play.
Mgmt stance: Bullish — hiring is on track, and new products like Decisioning Studio are positioned to drive upsells and sustain DBNR improvements.
Q7 — Brian Peterson
Topic: First-party data and AI differentiation driving win rates
Key points:
Braze combines industry-leading vision with a customer community and partner ecosystem (agencies, systems integrators).
Platform is vertically integrated and organically developed, with no hidden tech debt; ongoing upgrades to programming languages and frameworks.
AI offerings are live and available in sales cycles, free trials, and production deployments.
Real-time feedback from innovative marketers and partners supports rapid development.
Mgmt stance: Bullish — the combination of a strong engineering foundation, ambitious AI roadmap, and live products gives Braze an advantageous competitive position.
Q8 — Matthew VanVliet
Topic: Flex/action credits adoption and Decisioning Studio deployment capacity
Key points:
All renewing and new customers are on action credits (formerly flexible credits); mid-contract upsells are possible.
Customers buy closer to known needs and upscale as needed; dollar-based net retention is improving.
Decisioning Studio deployment start dates were pushed out >4 months in Q4; cut ~in half over Q1 via hiring and in-person group onboarding.
Self-serve capability and a version of Braze Operator are under development to reduce reliance on personnel.
Mgmt stance: Bullish — pleased with action credits adoption and DBNR direction; Decisioning Studio pipeline remains robust, with ongoing improvements to deployment speed.
Q9 — Clark Wright
Topic: Data-intensive workloads and Decisioning Studio penetration
Key points:
Braze invests in partnerships for first-party data access (e.g., Google BigQuery, Snowflake, Databricks); MCP servers and API integrations are expanding.
Creative Studio launched at Braze City x City in London (end of April), with integrations into Figma and Canva.
Decisioning Studio penetration focuses on upselling existing customers at the ultimate parent level; not expected to immediately increase logo count.
Forward-deployed personnel headcount additions are fulfilling a robust pipeline that continues to build through the rest of the year.
Mgmt stance: Bullish — multifaceted investment posture in data and creative integrations; Decisioning Studio pipeline is robust and growing.
Q10 — Nicholas Altmann
Topic: Legacy replacement cycle driven by AI offerings and agentic commerce trends
Key points:
8-figure customers now at 5; AI roadmap (Decisioning Studio, Agent Console, Operator) drives expansions by giving customers confidence in Braze as an AI partner.
Retailers are prioritizing CRM investments due to uncertainty around agentic commerce, aiming to build direct customer relationships and first-party data.
Braze benefits from disintermediation trends (e.g., online travel agents, delivery platforms) as brands double down on direct customer connections.
Mgmt stance: Bullish — AI offerings are key to winning large expansions; retailers’ focus on CRM and first-party relationships supports sustained demand for Braze.