KE Holdings Inc. released its 2025 ESG Report, detailing advancements in governance, service quality, technology empowerment, professional development, and low-carbon operations.
Key takeaways
Incorporated ESG metrics into executive performance appraisals, linking Chairman and key executives' remuneration to climate targets.
Launched '3+3' service commitments and fund safety mechanisms for home transactions; renovation fund custody in 43 cities with >90% user adoption.
Achieved 99% training coverage for Lianjia agents with 2.89 million hours of training in 2025.
AI tools reduced home renovation proposal time to 15 minutes from 4 hours; launched AI home-seeking assistant for rentals.
Built carbon management system with 95% digitization; disclosed climate scenario analysis per Hong Kong Stock Exchange rules.