FRSH · Freshworks Inc.

Summary

On March 5, 2026, Freshworks Inc. announced the departure of Mika Yamamoto as Chief Integrated Customer Growth Officer effective March 2, 2026, with her remaining in an advisory capacity until April 2, 2026, and entitlement to previously disclosed severance benefits. Ian Tickle, current Global Chief of Field Sales, was appointed as Chief Revenue Officer effective March 2, 2026, responsible for all global sales and support.

Key takeaways

• Mika Yamamoto departing as Chief Integrated Customer Growth Officer effective March 2, 2026
• Mika Yamamoto to advise until April 2, 2026
• Mika Yamamoto entitled to severance per existing agreements
• Ian Tickle appointed Chief Revenue Officer effective March 2, 2026
• Ian Tickle to oversee all global sales motions and support organization