PRU · Prudential Financial, Inc. 4.125% Junior Subordinated Notes due 2060

Summary

Prudential Gibraltar Financial Life Insurance Co., Ltd. (PGFL), a subsidiary of Prudential Financial, Inc., disclosed that 11 employees seconded to seven financial institutions in Japan unauthorizedly removed 379 instances of agency information, including sales performance data, from April 2022 to July 2025. PGFL is eliminating such secondments by end of March 2026 and executives are voluntarily returning compensation.

Key takeaways

• 11 employees removed 379 instances of information at 7 agencies
• Information included agency sales performance and product details of competitors
• One incident included inadvertent customer information, which was destroyed
• Elimination of secondments involved in life insurance sales by end of March 2026
• Ryo Kawamoto (President/CEO) returning 10% of 1 month remuneration
• Hiromitsu Tokumaru (former President/CEO) returning 10% of 1 month remuneration